01
You arrive and settle in
We greet you, confirm your details, and make sure the team understands why you have come in before the clinical part begins.
New Patients, your first visit can start calmly
If it has been a while, you feel nervous, or you are not sure which appointment to choose, we will help you start with a calm conversation and a clear clinical assessment.
You do not need to arrive with a treatment decision made. Your first visit is about understanding what is happening, what matters to you, and what options are suitable after assessment.
New patient guideKnow what to expect before you walk in.
- Shelley and Parkwood dental studio access
- Assessment before treatment recommendations
- Clear written guidance after your visit
- Comfort and cost questions welcome
Process
How your first visit unfolds
Six straightforward steps from arrival to a clearer plan.
02
We listen to what has been happening
You can explain symptoms, goals, previous dental experiences, anxiety, cost concerns, or anything you feel embarrassed about without needing to use clinical language.
03
Your oral health is assessed
Your dentist checks teeth, gums, bite, soft tissues, and any specific concern. X-rays or scans are discussed only when they are clinically relevant.
04
Findings are explained clearly
We show you what we can see, explain what it may mean, and separate urgent needs from longer-term choices.
05
Options, risks, and costs are discussed
If treatment is suitable, you will understand the likely sequence, alternatives, maintenance needs, and fee estimate before deciding.
06
You leave with the next step
That may be a routine plan, a written estimate, a staged treatment discussion, or time to think and ask more questions.
What to bring to your first appointment
01Health fund card
02Medication list
Important
Write down your current medications
Bring a list of medications, supplements, allergies, medical conditions, and recent health changes so your dentist can plan safely.
Some medications can affect bleeding, healing, dry mouth, infection risk, or treatment timing.
03Previous x-rays
Helpful
Bring x-rays from your last dentist
If you have recent x-rays, scans, or a treatment plan from another clinic, bring them along or ask for them to be emailed to us.
Previous records can help compare changes and may reduce unnecessary repeat imaging.
04Your questions
Prepared
Write down what you want to ask
Cost, comfort, timing, appearance, missing teeth, a second opinion, or fear of judgement are all reasonable things to bring up.
A written list helps make sure the appointment answers the questions that matter most to you.
New patient offers
New patient offers for the first step you need
Paid-traffic visitors often arrive with different needs. These pathways help you choose a sensible starting appointment without being pushed into treatment before assessment.
Selected pathway
New patient check-up and clean pathway
For patients who want a baseline, have not visited for a while, or want to understand their general oral health before anything larger is discussed.
What this can include
- Comprehensive examination and gum health screening
- Scale and clean where clinically suitable
- X-rays discussed if needed for diagnosis
- Clear next-step guidance and fee discussion
A clean may need to be staged if gum disease, heavy build-up, discomfort, or medical factors require a different appointment plan.
Offer availability, inclusions, item numbers, health fund rebates, and payment options must be confirmed when booking. Treatment advice and fees depend on your clinical assessment.
Support
We understand dental anxiety is real
Nerves, embarrassment, and past dental disappointment can make booking feel bigger than the appointment itself. Tell us early so we can slow down, explain more, and help you stay in control.
Tell us beforehand
Let us know what makes you uncomfortable: sounds, needles, cost conversations, judgement, gagging, or not knowing what will happen next.
Take your time
You can ask us to pause, repeat an explanation, or show you what we are checking before a decision is made.
Keep decisions separate
A first appointment can be for information and assessment. Treatment can be planned only after you understand the options and feel ready.
Location
Find us for Shelley and Parkwood, Perth
The Dental & Implant Studio is located at 6/15 Tribute Street in Shelley, with convenient access for patients from Parkwood, Shelley, and nearby southern Perth suburbs.
We serve Shelley, Parkwood, and nearby suburbs
Patients commonly visit from Parkwood, Shelley, Willetton, Rossmoyne, Canning Vale, Riverton, and surrounding areas.
Shop 6 / 15 Tribute Street West, ShelleyCall before you book
If you are unsure whether to book a check-up, urgent visit, implant consultation, or second opinion, call and describe what is happening.
08 6285 0322Bring what you have
Previous x-rays, health fund details, a written plan from another clinic, or a list of questions can make the first appointment clearer.
Open directionsFAQ's
Frequently Asked Questions
General information only. Your dentist can give advice only after understanding your health history, examining your mouth, and discussing relevant risks and alternatives.
Your first appointment usually starts with listening to your concern, confirming your medical and dental history, then assessing your teeth, gums, bite, and any specific area of concern. Your dentist explains findings, discusses whether imaging is needed, and outlines next steps, options, risks, timing, and fees where relevant.
